QuickBooks is one of the frequently utilized financial accounting applications used on a worldwide scale. One of the finest reasons behind its popularity in the fact that it is very user-friendly and provides several features that can be customized and tailor-made as per one’s requirement. This is particularly true about QuickBooks Desktop which continues to be fairly popular among small and medium businesses despite a plethora of online alternatives available in the market. While the package runs smoothly to cater to all kinds of accounting necessities of firms and individuals, it sometimes gets stuck with certain errors that need the help of experts. QuickBooks Error 3371, though at times may look difficult to explain, can be sorted out with some easy steps.

What is QuickBooks Error 3371?

quickbooks-error-3371-could-not-load-license

Error 3371 of QuickBooks is an error code that has been assigned to a series of errors that are created when QuickBooks is unable to load the license data. These range of errors mostly happen due to installation issues on the desktop running QuickBooks. There are different QuickBooks Error 3371 status codes which can be listed as follows:

Error 3371, Status Code – 1

Error 3371

Error 3371, Status Code – 111118

All the types and forms of errors that have been listed above happen when QuickBooks is not able to initialize license features with the most plausible reason being the corruption of files or loss of data needed to access the essential information.

Why Am I Getting QuickBooks Error 3371 ?

While all the above-mentioned QuickBooks errors come up along with a generic reason, users still need to check and identify the specific cause of failure. Below are some of the reasons when QuickBooks 3371 series errors might crop up as you may be working with your favorite accounting software.

  • Certain files essential to QuickBooks like qbregistration.dat are damaged or cannot be accessed resulting in the QuickBooks Error 3371.
  • Microsoft MSXML file is unable to run.
  • The license data and figures cannot be validated or retrieved.

The QuickBooks qbregistration.dat is the file that has all the information related to the QuickBooks license. It is designed and created containing the product and license number submitted by the user. The file must be run each time the QuickBooks Desktop is initiated to avoid the QuickBooks Error 3371. This can happen only when Microsoft MSXML can open the said file.

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Signs And Symptoms of QuickBooks Error 3371?

Every QuickBooks errors that come up show up with a specific reason indicating on a pop-up in the foreground as to why QuickBooks could not load whenever the user encounters sees them. Below-mentioned are some of the definite signs users might see in case they come across QuickBooks Error 3371 or one of its types.

The error code 3371, with its accompanying status code, if any, will show up.

Users will be unable to access company files and other data as a fatal error.

Users might find a lag in character inputs via a mouse or keyboard.

Extreme cases of QuickBooks Error 3371 might lead to users experiencing system crashes.

When is Error 3371 Displayed on the Screen?

While there are no specific instance when Error 3371 of QuickBooks or its types may show up, most likely, users come across it when QuickBooks Desktop gets activated. Below-mentioned are some situations in which users might have encountered the error:

While transferring QuickBooks installation from one system to another.

Damaged or misplaced license information while you are installing QuickBooks.

Problems with Windows installation throw up the QuickBooks Error 3371. Either the Operating system is unsupportive of the QuickBooks version or the MSXML file is damaged.

When you are transferring data between different drives.

Apart from these reasons, there might be other reasons like alterations to the antivirus software configuration as well as network issues which might hinder the QuickBooks functioning causing the QuickBooks Error 3371.

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How do I fix error 3371 in QuickBooks?

The steps to identify and correct the error mainly revolves around checking and troubleshooting damaged files and recovering data that has been lost. You need to follow the steps in the same order to properly resolve QuickBooks Error 3371.

Step 1: Reinstall the Entitlement file

The entitlement file is that which contains information to confirm with Intuit that the QuickBooks application that has been installed on the system is legal and valid and has been properly registered. Thus, removing the current file and registering QuickBooks with the licensed information that is correct and valid with the Product number is the first step for resolving the QuickBooks Error 3371:

  • Look for the EntitlementDataStore.ecml file within the sub-folder of the Entitlement Client within the Intuit folder in the ProgramData.
  • Here you need to reopen the QuickBooks application after deleting the file.
  • Now, proceed with the instructions displayed on the screen for re-registering the QuickBooks on the system for troubleshooting the QuickBooks Error 3371.

Registering the QuickBooks once again is the best way to ensure that all the necessary files are configured as needed.

If re-registering QuickBooks doesn’t help with the issue, it is possible, the issue is with the Windows installation. Then, go ahead with the next step if the issue remains that way.

Step 2: Updating Windows manually To Stop QuickBooks Error 3371

In case, you QuickBooks application was running properly on the Windows system and then stopped functioning all of a sudden, it is possible that your system hasn’t been updated with the most updated version of Windows files.

  • In the system settings, search for Check for updates.
  • You aim should be to see the message “You’re up to date.”
  • Now, you need to perform a reinstall of the QuickBooks to properly get rid of the QuickBooks Error 3371.

If this doesn’t work despite having invested much time and effort, the last resort is to do a clean install.

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Step 3: Go ahead with a clean installation

A clean installation is the final way when the issue is not getting resolved despite all the effort. Doing this installation replaces the files on the system and resets the QuickBooks application comprehensively.

The QuickBooks Clean Install Tool can be found in the QuickBooks Tool Hub. It gets rid of the program files that have not been removed by simply uninstalling and reinstalling the QuickBooks application to help you resolve the QuickBooks Error 3371. This tool does not work for QuickBooks 2020 which require the folders to be renamed manually.

An Alternative Step to Resolve QuickBooks Error 3371

QuickBooks errors are sometimes tough to diagnose and troubleshoot in general if the standard steps are found to yield no result. With installation errors like QuickBooks Error 3371, it is difficult to understand where the actual fault lies. This is also due to the fact that there is limited QuickBooks support for issues that may be have been caused by Windows and other software. These issue can be stopped completely by opting for hosted QuickBooks.

Our certified technicians provide 24/7 technical support for your problems and troubles with QuickBooks via geek squad phone number, chat or email. If you want to know more about QuickBooks Error 3371 or need to discuss any more installation issues, feel free to contact us right away.


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